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Creating and Sending an Invoice

Build an itemized invoice for a client, then send it by email and track payment status through to paid.

Overview

The Invoices section handles formal billing separate from point-of-sale payments. Use it when you need an itemized document -- listing individual services, quantities, unit prices, taxes, and discounts -- that a client can review before paying. Invoices move through a lifecycle from draft to sent to paid (or overdue or voided). The list page defaults to showing outstanding invoices so you always see what needs follow-up.

Prerequisites

1

Open the Invoices page

Navigate to /invoices. The page is titled "Invoices" with a subtitle "Manage salon invoices and billing."

What you'll see: The list defaults to outstanding invoices (any invoice that is not yet paid or voided). A count at the top shows how many invoices are displayed. The table shows Invoice #, Client, Date, Due Date, Amount, Status, Balance Due, and Actions columns with "View" and "Edit" links for each row.

Invoices list page showing outstanding invoices with status badges
The Invoices list page defaulting to outstanding invoices
2

Start a new invoice

Click "New Invoice" (blue button with a plus icon, top right). The system navigates to /invoices/new and shows the form titled "New Invoice."

3

Select the client

The first field is "Client" (required). Click the drop-down and choose from the list of active clients. Each option shows the client's full name and email address.

Note: Once you have saved the invoice, the client field becomes read-only and cannot be changed in edit mode.
4

Fill in invoice header fields

Three fields appear side by side:

Field Required Default Notes
Invoice Number Yes -- Free text; use a consistent format such as INV-001
Invoice Date Yes Today's date Pre-filled; read-only in edit mode
Due Date No -- Date picker; leave blank if there is no fixed due date
New invoice form with client selector, header fields, and line items section
The new invoice form showing client selection, header fields, and line items
5

Add line items

The "Line Items" section starts with one empty row. Each row has:

Column Notes
Description Free text -- the service or product name
Qty Numeric quantity; defaults to 1
Unit Price Numeric price per unit
Amount Calculated automatically (Qty x Unit Price); read-only
Trash icon Removes the row; only visible when there are two or more rows

To add another item, click "Add Item" (blue link with a plus icon, top right of the section header). To remove an item, click the trash icon on that row.

Important: At least one line item with a non-empty description and a unit price greater than zero is required before you can save.
6

Enter tax and discount amounts

Below the line items table, two fields let you adjust the totals:

7

Review the totals summary

A summary panel on the right shows the calculated totals:

These values update live as you edit line items or adjust the tax and discount fields.

8

Add notes (optional)

The "Notes" text area at the bottom of the form accepts any additional text that should appear on the invoice -- payment terms, special instructions, or a thank-you message.

9

Save the invoice

Click "Create Invoice" (blue button with a document icon, bottom right). The button shows "Creating..." while saving.

On success, the system navigates to the invoice detail page at /invoices/:id and shows a "Invoice created successfully" notification. The new invoice starts in "Draft" status.

10

Review the invoice detail page

The detail page is divided into three areas:

Header bar (top): Invoice number and client name. Action buttons appear based on the current status.

Main panel (left, two-thirds):

Sidebar (right, one-third):

Note: The invoice detail page layout mirrors the form but in read-only mode, with action buttons (Send, Mark Paid, Void, Edit) displayed based on the current invoice status.
11

Send the invoice to the client

Click the "Send" button (blue, with a paper-plane icon). The button shows "Sending..." while the request is in flight. On success, the invoice status changes to "Sent" and a notification confirms "Invoice sent to client."

The "Send" button is available for invoices in Draft or Sent status (so you can resend if needed).

12

Mark the invoice as paid

When you receive payment (either recorded through the Payments system or confirmed offline), click "Mark Paid" (green button with a check-circle icon). The status changes to "Paid" and the Balance Due drops to zero.

"Mark Paid" is available for all statuses except Paid, Voided, and Cancelled.

13

Void an invoice if needed

To cancel an invoice that should never be paid, click "Void" (red button with an X-circle icon). A dialog appears asking for a reason. Type a reason in the "Reason" text area (required) and click "Void Invoice." The status changes to "Voided."

Warning: Voiding is permanent and cannot be undone.
14

Edit a draft invoice

While the invoice is in "Draft" status, click "Edit" (outlined button with a pencil icon) to return to the form. You can change the invoice number, due date, notes, tax, and discount. The invoice date and client are locked after creation.

In edit mode the form title changes to "Edit Invoice" and the submit button reads "Update Invoice."

Invoice Status Lifecycle

Draft → Sent → Paid
               → Overdue (automatic, based on due date)
       → Voided (manual, from any status except Paid/Voided/Cancelled)

Status badges are color-coded:

Tips & Best Practices

Tip: Use a consistent invoice number format from the start (e.g., INV-2026-001) to make searching and sorting easier.
Tip: Set a due date on every invoice -- it enables the overdue detection and helps clients know when to pay.
Tip: Add notes with payment instructions (e.g., "Payment due within 14 days. Bank transfer or card accepted.").
Tip: Check the Balance Due column on the list page regularly -- red values mean money is still owed.
Tip: For quick payment after a service, use the Payments page instead; invoices are better suited to clients who need time to review and settle up later.

Common Issues

Issue Solution
Client drop-down is empty Only active clients appear. Check the client's status in the Clients section.
"Create Invoice" button stays disabled Ensure at least one line item has a non-empty description and a unit price above zero.
Invoice Number field is blank Invoice numbers are not auto-generated. Enter a number manually before saving.
"Edit" button is not visible Editing is only available for Draft invoices. Sent and Paid invoices cannot be edited.
"Mark Paid" is grayed out The invoice is already in Paid, Voided, or Cancelled status. No further action is needed.
Invoice does not appear in the list The list defaults to outstanding invoices. If the invoice is Paid or Voided it will be hidden.

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