Daily Dashboard Walkthrough

Log in and land on the dashboard

Navigate to the application and log in. The system redirects you to / (the dashboard) automatically.

What you'll see: A welcome message -- "Welcome back, [First Name]!" -- followed by the main dashboard grid. If data is still loading, you will see a spinner in the center of the page. If any section fails to load, a "Retry" button appears so you can reload without refreshing the whole page.

The dashboard after login: welcome message, top-level metrics, and Quick Actions

Review the top-level metrics

The first section below the welcome message is the Metrics Widget -- a row of four stat cards.

Each card shows the current value in large text plus a small percentage trend arrow. A green upward arrow means the metric is improving; a red downward arrow means it has declined.

Use Quick Actions for common tasks

Below the metrics is the Quick Actions panel. It contains four shortcut buttons:

• New Appointment -- navigates to /appointments/new
• Add Client -- navigates to /clients/new
• Staff Schedule -- navigates to /employees (view staff schedules and availability)
• Update Inventory -- navigates to /inventory

Click any of these to jump directly to that workflow without using the sidebar navigation.

Check the Waitlist and Recent Activity

The next row is a two-column grid:

• Waitlist Widget (left): Shows clients currently on the waitlist, sorted by priority. Useful for spotting open slots you can fill quickly.
• Recent Activity (right): A live feed of events such as new bookings, cancellations, and client check-ins, each with a timestamp. If there has been no activity today, the panel shows "No recent activity."

Read the Customer Feedback summary

The Customer Feedback widget shows aggregated feedback data:

• Average Rating -- the salon's mean star rating out of 5
• Total Reviews -- count of all feedback entries
• NPS Score -- Net Promoter Score (numerical value)
• NPS Status -- a label: "Excellent" (NPS >= 50), "Good" (NPS >= 0), or "Needs Improvement" (NPS < 0)
• NPS Distribution -- a breakdown showing the count of Promoters, Passives, and Detractors

Scrolling down: Customer Feedback, Top Services, and Appointments by Hour widgets

Review Top Services and Appointments by Hour

The next grid shows two analytical panels side by side:

• Top Services (left): Ranks up to five services by booking count. Each row shows the service name and how many bookings it received.
• Appointments by Hour (right): A horizontal bar chart showing booking volume for each hour of the day (e.g., "9:00 -- 6"). Use this to identify peak times and plan staffing accordingly.

Review advanced analytics widgets (Admin/Manager)

If your role is Admin or Manager, additional widgets are available on the analytics dashboard at /dashboard (or the AnalyticsDashboard view):

ROVI Metrics Card -- Tracks five provider-level performance dimensions:

• Clients Served
• Average Ticket Value ($)
• Rebooking Rate (%)
• Panel Utilization (%)
• Cross-Service Score (%)

An Overall ROVI Score is calculated and shown with a performance rating (Excellent / Good / Fair / Needs Improvement). You can switch the timeframe (Week / Month / Quarter / Year) using the dropdown at the top of the card.

Salon Health Overview -- A composite health score made of four weighted components:

The overall score is displayed as a large number with a status label (Excellent / Very Good / Good / Fair / Needs Improvement / Poor / Critical). Progress bars for each component are shown below the score. You can expand a "View Details" section for a breakdown of sub-metrics and their statuses. Active alerts (warnings, info notices) appear with a dismiss button so you can clear them once addressed.

Leaderboard Widget -- Ranks providers across four categories:

• Revenue
• Clients
• Rebooking Rate
• Efficiency

Use the "Category" and "Timeframe" dropdowns to switch views. The top three positions are highlighted with gold, silver, and bronze styling. Click on any entry to view that provider's detail page. If you are a provider yourself, your rank is shown at the bottom of the list if you are not in the top five.

Achievement Notifications -- Shows recent achievement unlocks for staff members (e.g., "First 100 clients served"). Achievements are calculated nightly at 2:00 AM by the scheduler.